Every neighbourhood deserves someone who cares
SolvePTBO lets you report a neighbourhood problem in seconds, a photo instead of a form you have to hunt for, sent straight to the people who can fix it.
Because Peterborough residents care about their city. 🌊
Our Story
Peterborough residents already know how to spot a problem. A cracked sidewalk near Jackson Park, a broken light on Lansdowne, a missing sign in the East City. The city wants to hear about it. What's missing is a fast way to say so, because the reporting form takes hunting to find and an email into a queue feels like it disappears.
SolvePTBO is built on the city's own open data, covering all five wards from Otonabee to Northcrest. Snap a photo, the report drafts itself with the location and details attached, and it goes straight to the right contact at City Hall. The whole thing takes under 30 seconds.
Same platform, same speed, built on the spatial intelligence we proved in Toronto and extended across Ontario, now here in Peterborough.
We believe that citizens have a voice, city teams get structured data, and communities can track progress together on a shared public map.
From the Founder
I have spent over 15 years building software across UX design, UI engineering, and full-stack development, working with corporations, SaaS companies, and startups across diverse industries. My passion has always been building software that solves real problems people face daily.
Living in Ontario, I kept hitting the same frustration. A pothole would go unreported for months because the form took five minutes to find and the phone line felt like shouting into a queue. I built a faster door.
I launched in Toronto first to prove the model, then extended it across Ontario. Peterborough is the next city, and the flow is the same. Snap a photo, review the drafted report, send. Your report with evidence and location goes straight to the right contact at the City in seconds.
That obsession with simplicity drives everything we build. Civic engagement should be effortless, not a chore.
This is an open letter from me to you.
Founder, Solve Canada
In the news
As featured in
The platform has been covered by national and local media.
How It Works
Spot
Notice a pothole, graffiti, broken sign, or anything that needs attention in your neighbourhood.
Snap
Take a photo. AI identifies the issue type and drafts a report for you to review.
Send
Your report goes directly to city services and your ward councillor with full details and location.
What Can You Report?
AI recognizes 25+ issue types. Here are the most common categories.
Streets & Sidewalks
- Potholes, road damage, cracked sidewalks, ice buildup
Public Spaces
- Graffiti, vandalism, broken streetlights, litter and debris
Parking & Vehicles
- Illegal parking, abandoned vehicles, accessibility concerns
Parks & Green Spaces
- Damaged playground equipment, fallen trees, maintenance issues
Don't see your issue? Just take a photo, let AI categorize it, and send it to the right team.
Also, you can edit the report title and description before sending it.
Privacy & Data
Your personal information is never shared publicly, with the city, or with councillors. Only issue details (photo, description, location) are included in reports.
SolvePTBO also displays publicly available infrastructure data from the Peterborough open data portal. This data helps residents explore city assets and report issues. We do not modify or sell any open data. See our Data Sources page for details.
Read our full Privacy Policy, Terms of Service, and Data Sources.
Transparency
SolvePTBO is an independent platform. We are not affiliated with, endorsed by, or connected to any municipal government, city council, or 311 service.
Reference numbers (e.g. STO-A3F7K2) are generated by SolvePTBO for your records and quick lookup. They are not city or 311 case numbers. If a city assigns its own case number in the future, we will display both alongside ours.
Reports are forwarded via email to the city's 311 service and your local councillor. We do not have direct access to city 311 systems or databases. Resolution status is tracked through community verification, not city data feeds.
Councillor scores and analytics are generated from publicly available data and community reports. They do not represent official city assessments.
Stay in the loop
Occasional updates on what we're building and how Peterborough is improving.
Read the open letter from the founder, with shareable numbers the community made real.
