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Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

Every neighbourhood deserves someone who cares

SolveTO lets you report a neighbourhood problem in seconds, a photo instead of a form you have to hunt for, sent straight to the people who can fix it.

Because Torontonians love their city, eh! ❤️

Born in Toronto. Building across Canada 🇨🇦

7 cities run on the same map today. Nobody has to relearn the system when they move, because it was never built around one city.

Photos: Vincent Albos, Rizwan Khanjra/Pexels, Unsplash / @sharkie2021, Oluwatobiloba Babalola, Tony Webster/Wikimedia Commons (CC BY 2.0), Canmenwalker/Wikimedia Commons (CC BY 4.0), and Giligone/Wikimedia Commons (CC BY-SA 3.0)

Our mission

A resident should be able to say what is wrong on their street in under 30 seconds, and the city should be able to act on it without anyone chasing a reference number to find out what happened. Getting the report in is only half of that.

The other half is what the report becomes: a located, structured record sitting alongside everything the city already knows about that block, so one pothole reads as evidence rather than a complaint. That is what we mean by civic intelligence.

We are building it for every city in Canada, and for the campuses, business districts and property owners looking after ground a city does not.

Why Toronto

Every spring, the City of Toronto asks residents to report potholes and infrastructure problems by calling a phone number or sending an email. The process is slow. Meanwhile, accidents happen, damage accumulates, and frustration builds across the city.

We built SolveTO to change that. Founded in January 2026, SolveTO gives every Torontonian a way to report a neighbourhood issue in under 30 seconds, snap a photo, let AI handle the details, and your report goes directly to city services and your ward councillor.

Our team

When you send a message through this site, one of us reads it. There is no support queue and no ticket number.

Ahmed Nadar

Founder & CEO

Ahmed Nadar has spent more than 20 years building software, from interface design through to the systems underneath. He started SolveTO in January 2026 in Toronto, after watching a pothole on his own street go unreported for months because saying something took longer than ignoring it. It now runs in seven Canadian cities and tracks over three million pieces of public infrastructure.

Lucas De Silva

Partnerships & Growth

Lucas De Silva is a partner at Solve Canada, where he leads partnerships and growth after more than 15 years in technology. He works with the people on the receiving end, from city staff to business districts and campus grounds teams, on simpler ways for residents to report what needs fixing and see it closed. He lives in Milton.

From the Founder

Living in Toronto, I kept hitting the same frustration. I'd drive over a pothole and think: why isn't there a way to tell the city about this in a few seconds? The existing process, a phone call or an email buried in a queue, felt disconnected from how people actually live and move through a busy city.

That question sparked the idea for SolveTO. From the start, the goal was to make it as simple as possible, no complex forms or extra steps. Just snap a photo, review the AI-drafted report, and send. Your detailed report with evidence and location goes straight to city officials and your councillor in seconds.

That obsession with simplicity drives everything we build. Civic engagement should be effortless, not a chore.

This is an open letter from me to you.

Ahmed Nadar

Ahmed Nadar

Founder, Solve Canada

In the news

As featured in

The platform has been covered by national and local media.

CTV News Kitchener

Kitchener residents raise safety concerns over delayed sinkhole repair

Watch

The Ben Mulroney Show

National radio interview

Listen

NOW Toronto

Fed up with 311? This Toronto developer created a faster way to report city issues

Read article

TorontoToday

Torontonian creates app to speed up city pothole fixes

Read article

Global News

Global News at 6 Toronto

Watch

CBC Metro Morning

Metro Morning interview

Listen

Get involved

Resident, city official or councillor, we'd love to hear from you.

Report an issue

Reach me

Question, story, or a city that needs this? Send it straight through and I'll read it myself.