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STO-S3V3L9 · Ward 17 · Road Damage

Our ref

STO-S3V3L9

City ref

09442125

Track on 311 ↗

Road Damage at 576 Van Horne Avenue

Damage like this spreads with every freeze and thaw, steps from Pleasant View Jr High School.

We heard you
Case built & sent · May 28, 4:31 PM
City & councillor received it
City of Toronto
The city responded
Ref #09442125 ↗ Transportation Services
Fixed
Confirmed May 31

Fixed, confirmed by Toronto 311.

3 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 31, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 3 days.

Van Horne Avenue in Don Valley North is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo May 28 · reported
Resolved May 31 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Toronto 311

confirmed by

Reported May 28 · resolved on May 31, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

576 Van Horne Avenue, Pleasant View, Toronto Toronto

What's nearby

Pleasant View Jr High School

School · anchors this report's story

112m

St Kateri Tekakwitha Catholic Elementary School

School

340m

Brian Ave at Van Horne Ave

Bus Stop

37m

Van Horne Ave at Bickerton Cres

Bus Stop

56m

Van Horne Park

Park

225m
This street's story: 7 city catch basins and 3 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A metal catch basin grate at 576 Van Horne Avenue is surrounded by severe asphalt degradation with multiple cracks and missing pavement chunks, creating a tripping and snagging hazard for pedestrians and cyclists. The sunken, uneven surface indicates underlying utility subsidence or settling around infrastructure that is approximately 58 years old.

Description · in the reporter's words

Pothole on Sheppard and near Fairview mall

What we did for you
  • We heard you, and saw what you saw 4:31:34
  • Made sure no faces or licence plates travel with your photo 4:31:34
  • Wrote the formal report in the city's own language, for you 4:31:34
  • Matched your report to Ward 17, for you 4:31:34
  • Delivered it to Toronto 311, the same minute 4:31:45
  • Caught the city's reference number so you never have to chase it
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 31

Your 15-second report became all of this before 4:32 the same afternoon.

The neighbourhood

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