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Shelley Carroll

Ward 17 — Don Valley North

Councillor Shelley Carroll

416-338-2650

Ward office & city hall

Councillor profile, committees, staff contacts

About Shelley Carroll

Shelley Carroll is the City Councillor for Ward 17—Don Valley North. Shelley got her start in politics as a parent-advocate when she saw the detrimental effects that education cuts were having on her own children. Her tireless defence of public education led her to be elected as a School Board Trustee in 2000 and earned her a Queen’s Golden Jubilee Medal.

​Shelley was first elected to City Council in 2003. In 2006, Shelley was elected by her peers to serve as Chair of the Budget Committee. She utilized her financial background to deliver four balanced budgets in the thick of the global financial crisis, making Toronto financially sustainable for the first time since amalgamation.

As the City’s Budget Chief and Mayor’s Economic Development & Culture Champion, she plays a crucial role in delivering balanced budgets and facilitating a vibrant and inclusive economic and cultural recovery for the city. She currently serves as the Chair of the Toronto Police Service Board, overseeing Canada’s largest municipal police service. She also sits on the boards of Toronto Global and Destination Toronto, with a focus on attracting talent, investment, and visitors to one of North America’s fastest growing and most exciting cities

City councillor page

Ward 17 on toronto.ca

Councillor

Shelley Carroll

Phone

416-338-2650

Councillor email (city format)

councillor_carroll@toronto.ca

Committees & boards

Ward staff

Browse open issues in this ward (public list)

Get alerts for this ward

Flood awareness

No Active Flood Risk

Current weather conditions do not indicate elevated flood risk in this ward.

Flood Study Areas (3)

BFA29

Catch basins avg 64 years (installed ~1962)

No Active Risk Moderate Vulnerability

BFA30

Catch basins avg 58 years (installed ~1968)

No Active Risk Moderate Vulnerability

BFA27

Catch basins avg 65 years (installed ~1961, oldest 1953)

No Active Risk Moderate Vulnerability
View full flood details

31

Total Reports

12

Open

6

Resolved

16.4

Avg Days to Resolve

Resolution Rate

Ward 17 33.3%
City Average 44.5%

11.2 points below city average

Ranked #15 of 25 wards

By resolution rate (last 90 days)

Top Issue Types

Pothole 6
Garbage Overflow 3
Road Damage 3
Property Standards 2
Illegal Sign 1

Most Reported Streets

  1. Sheppard Avenue East, Pleasant View, Toronto 3 reports
  2. Bayberry Crescent, Bayview Village, Toronto 2 reports
  3. 185 Old Sheppard Avenue, Pleasant View, Toronto 2 reports
  4. 129 McMahon Drive, Bayview Village, Toronto 2 reports
  5. 576 Van Horne Avenue, Pleasant View, Toronto 2 reports

Top Reporters

🥇
F
fox_victoria
Toronto Legend 12 reports
🥈
C
coyote_gatineau
Neighbourhood Watch 2 reports
🥉
H
hawk_dundas
Street Scout 1 reports
4
E
ermine_kensington
Newcomer 1 reports
5
G
goose_vaughan
Newcomer 1 reports

Recent open reports

Road Damage

2115 Sheppard Avenue East, Henry Farm, Toronto

Sent

Aug 03, 2026

Property Standards

Consumers Road, Henry Farm, Toronto

Sent

Aug 03, 2026

Illegal Sign

576 Van Horne Avenue, Pleasant View, Toronto

Sent

Jul 07, 2026

Garbage Overflow

Bayberry Crescent, Bayview Village, Toronto

Sent

Jul 03, 2026

Garbage Overflow

Bayberry Crescent, Bayview Village, Toronto

Sent

Jun 24, 2026

Pothole

Au Large Boulevard

Sent

May 15, 2026

Pothole

Sheppard Avenue East

Sent

May 05, 2026

How Shelley Carroll voted recently

Last 10 recorded votes at council meetings

YES

Introduction of General Bills and Confirming Bills

Jul 30, 2026 · passed unanimously 22-0

YES

Introduction of General Bills and Confirming Bills

Jul 30, 2026 · passed unanimously 22-0

ABS

Celebrating the Win: Free August Ferry Rides for Kids and Seniors - by Deputy Mayor Ausma Malik, seconded by Mayor Chow

Jul 30, 2026 · passed 15-5

YES

Exploring a Partnership with Jays Care Foundation to Establish a Jays Care Academy in Toronto - by Mayor Olivia Chow, seconded by Councillor Mike Colle

Jul 30, 2026 · passed unanimously 24-0

YES

1410 to 1416 Eglinton Avenue West - Zoning By-law Amendment Application - Ontario Land Tribunal Hearing - Request for Directions

Jul 30, 2026 · passed 23-3

YES

Ensuring Due Diligence on Data Centres in Scarborough Southwest - by Councillor Parthi Kandavel, seconded by Councillor Dianne Saxe

Jul 30, 2026 · passed unanimously 25-0

YES

2 Whitney Avenue - Application to Erect a Structure in the North Rosedale Heritage Conservation District

Jul 30, 2026 · passed unanimously 23-0

YES

2 Whitney Avenue - Application to Erect a Structure in the North Rosedale Heritage Conservation District

Jul 30, 2026 · passed 20-4

YES

245 to 251 Marlee Avenue, 1 to 7 Romar Crescent and 16 Stayner Avenue - Official Plan and Zoning By-law Amendment Application - Ontario Land Tribunal Hearing - Request for Directions

Jul 30, 2026 · passed 20-3

YES

Initial Findings Report: Transit Priority Measures to Support the 505 Dundas 6-Minute Network

Jul 30, 2026 · passed 20-2

Source: council voting records

311 activity in this ward

From City of Toronto 311 service requests (last 12 months)

8,572

Total requests

503

Pothole / road damage

77%

Closed by city

Top categories

  • Road Pothole / Road Damage 499
  • Residential Bin Lid Damaged 376
  • Long Grass and Prohibited Plants on Private Property 313
  • Property Standards and Maintenance Violations 245
  • Driveway Blocked By Plowed Snowbank 227

Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection

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