← arrow key

← Previous issue

arrow key →

Next issue →

STO-W3G6V9 · Ward 14 · Water Drainage

⋯

Our ref

STO-W3G6V9

City ref

09323236

Track on 311 ↗

Blocked storm drain, standing water

This is why the street floods when it rains hard, near Morse Street Jr Public School.

We heard you

Case built & sent · May 13, 11:05 AM

City & councillor received it

City of Toronto

The city responded

Ref #09323236 ↗ Transportation Services

✓

Fixed

Confirmed Jun 19

Fixed, confirmed by Toronto 311.

37 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Jun 19, 12:00 AM

Closed, on the record

Fixed in 37 days.

Carlaw Avenue in Toronto-Danforth is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

May 13 · reported

✓ Resolved Jun 19 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

37 days

report → fix

Toronto 311

confirmed by

Reported May 13 · resolved on June 19, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

24 Carlaw Avenue, South Riverdale, Toronto Toronto

Google Maps Apple Maps

What's nearby

Morse Street Jr Public School

School · anchors this report's story

459m

12 Carlaw Avenue

Bus Stop

51m

Carlaw Ave at Lake Shore Blvd East

Bus Stop

205m

Morse Street Playground

Park

135m

Mccleary Park

Park

393m

This street's story: 15 city catch basins and 13 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water pools in two locations on the road surface at 24 Carlaw Avenue, caused by a subsiding vertical crack in the asphalt that prevents drainage to the storm system. The depression creates a pedestrian hazard and indicates blocked drainage that requires storm infrastructure clearing or repair.

What we did for you

✓ We heard you, and saw what you saw 11:05:36
✓ Made sure no faces or licence plates travel with your photo 11:05:36
✓ Wrote the formal report in the city's own language, for you 11:05:36
✓ Matched your report to Ward 14, for you 11:05:36
✓ Delivered it to Toronto 311, the same minute 11:07:31
✓ Caught the city's reference number so you never have to chase it May 13
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jun 19