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Paula Fletcher

Ward 14 — Toronto-Danforth

Councillor Paula Fletcher

416-392-4060

Ward office & city hall

Councillor profile, committees, staff contacts

About Paula Fletcher

Paula Fletcher has a long record of service to Toronto-Danforth residents. She first became involved as a leader in the East End Parent Network and was then elected as the TDSB Trustee in 2000. Paula was elected as City Councillor for the former Ward 30 in 2003 and has served as Councillor since. She was re-elected in 2018 and again in 2022 to represent the over 106,000 residents of Ward 14 Toronto-Danforth, which extends from the Don Valley Parkway to Coxwell Ave and from Lake Ontario to just north of O’Connor Drive.

Paula is a strong progressive voice at City Hall. She’s focused on creating affordable housing, improving public transit, parks and other public spaces, fighting the climate crisis along with enhancing community and road safety for all users. Paula works with residents, community groups and local business owners to build vibrant, healthy neighbourhoods.

Paula serves on several key committees and boards. This includes the Executive Committee, responsible for major city-wide issues and key priorities, and the Infrastructure and Environment Committee, which she chairs. Paula is also the Deputy Speaker of City Council.

City councillor page

Ward 14 on toronto.ca

Councillor

Paula Fletcher

Phone

416-392-4060

Councillor email (city format)

councillor_fletcher@toronto.ca

Committees & boards

Ward staff

Last 90 days

Resolution is delivered by the responsible city departments

Received
19
Resolved
3
Open
16
Fix rate
15.8%
Avg days to fix
12.9
Overdue
14
Fixed after deadline
2

By department

Transportation Services 1/9 resolved (11.1%)
Municipal Licensing & Standards 1/5 resolved (20.0%)
Toronto Water 1/3 resolved (33.3%)
Parks Forestry & Recreation 0/1 resolved (0.0%)
Unassigned 0/1 resolved (0.0%)

Full department breakdown →

Get alerts for this ward

Flood awareness

No Active Flood Risk

Current weather conditions do not indicate elevated flood risk in this ward.

Flood Study Areas (1)

BFA46

Catch basins avg 88 years (installed ~1938, oldest 1925) · Combined sewer area

No Active Risk High Vulnerability

Business Improvement Areas (7)

Broadview Danforth 0 open reports
Danforth Mosaic 0 open reports
Gerrard India Bazaar 3 open reports
Greektown on the Danforth 0 open reports
Leslieville 1 open report
Pape Village 0 open reports
Riverside District 3 open reports

74

Total Reports

33

Open

30

Resolved

12.7

Avg Days to Resolve

Resolution Rate

Ward 14 47.6%
City Average 36.8%

10.8 points above city average

Ranked #14 of 25 wards

By resolution rate (last 90 days)

View Leaderboard

Top Issue Types

Water Drainage 19
Road Damage 11
Pothole 11
Sidewalk Damage 5
Property Standards 4

Most Reported Streets

  1. Queen Street East, South Riverdale, Toronto 7 reports
  2. Carlaw Avenue 5 reports
  3. 102 Carlaw Avenue, South Riverdale, Toronto 4 reports
  4. 149 Hiawatha Road, Toronto 3 reports
  5. Selkirk Street, East York, Toronto 3 reports

Top Reporters

🥇
E
ermine_queen
City Champion 18 reports
🥈
M
moose_scarborough
Ward Guardian 11 reports
🥉
M
merlin_leslieville
Ward Guardian 8 reports
4
F
fox_cabbagetown
City Champion 7 reports
5
P
ptarmigan_vaughan
Ward Guardian 5 reports

Recent open reports

Water Drainage

15 Booth Avenue, South Riverdale, Toronto

Sent

Aug 10, 2026

Construction Issue

149 Hiawatha Road, Toronto

Sent

Aug 04, 2026

Construction Issue

149 Hiawatha Road, Toronto

Sent

Aug 04, 2026

Sidewalk Damage

Hiawatha Road

Sent

Aug 04, 2026

Tree Issue

Lower Don River Trail, Toronto

Sent

Aug 03, 2026

Homelessness

Strada Lane

Sent

Jul 08, 2026

Traffic Sign

5 Hassard Avenue, Broadview North, Toronto

Sent

Jun 22, 2026

Road Damage

Carlaw Avenue

Sent

Jun 18, 2026

311 activity in this ward

From City of Toronto 311 service requests (last 12 months)

14

Total requests

0

Pothole / road damage

0%

Closed by city

Top categories

  • Waste or Illegal Dumping on Private Property 5
  • Illegal Dumping on City Property 2
  • Containers 1
  • Maintenance Hole - Overflowing 1
  • Maintenance Hole-Missing Cover 1

Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection