Solve Canada See the whole map →

Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

← Previous issue
Next issue →
report photo 1
report photo 2
report photo 3
STO-E6K1T4 · Ward 14 · Pothole

Our ref

STO-E6K1T4

City ref

09219423

Track on 311 ↗

Large pothole with standing water

This is the kind of hole that bends rims and throws cyclists off line, near Morse Street Jr Public School.

We heard you
Case built & sent · Apr 27, 12:07 PM
City & councillor received it
City of Toronto
The city responded
Ref #09219423 ↗ Transportation Services
Fixed
Confirmed May 2

Fixed, confirmed by Toronto 311.

5 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 2, 12:00 AM · A neighbour said it's still not fixed Aug 6, 11:22 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 5 days.

Carlaw Avenue in Toronto-Danforth is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Before photo Apr 27 · reported
Resolved May 2 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

5 days

report → fix

Toronto 311

confirmed by

You + 1

held it open

Reported April 27 · resolved on May 2, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

Carlaw Avenue Toronto

What's nearby

Morse Street Jr Public School

School · anchors this report's story

433m

12 Carlaw Avenue

Bus Stop

77m

Carlaw Ave at Eastern Ave

Bus Stop

230m

Morse Street Playground

Park

111m

Mccleary Park

Park

410m
This street's story: 12 city catch basins and 9 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A large pothole approximately 2-3 feet across and 6+ inches deep with standing water has formed on the laneway south of Eastern Avenue between Carlaw and Morse, with extensive radiating cracks indicating subsurface settlement or structural failure. The damaged asphalt has lost integrity and exposed aggregate, creating a tripping hazard and risk of vehicle damage. Poor drainage and water pooling suggest potential undermining of the subgrade near a nearby storm drain grate.

Description · in the reporter's words

Significant pothole damage on Lane 1 South Eastern West Carlaw (laneway south of Eastern Ave, between Carlaw and Morse).

What we did for you
  • We heard you, and saw what you saw 12:07:54
  • Made sure no faces or licence plates travel with your photo 12:07:54
  • Wrote the formal report in the city's own language, for you 12:07:54
  • Matched your report to Ward 14, for you 12:07:54
  • Delivered it to Toronto 311, the same minute 12:08:22
  • Caught the city's reference number so you never have to chase it Apr 28
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 2

Your report became all of this before 12:09 the same afternoon.

The neighbourhood

Discussion · 1 comment

osprey_victoria 7 days ago

Potholes in this laneway were marked with spray paint by city staff; however, have not been repaired/filled. Requests for service were submitted months ago.

← Back to Reports