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Past Toronto's published service standard

This report is 34 days old. The city's standard for Utility Pole is 7 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Protruding utility pole base — tripping hazard

ref: STO-X9H3K0

city ref: 09534250 Track on 311

Utility Pole Snap City acknowledged

Open 34 days

Toronto Hydro: 10 days

City service request

New

Updated about 1 month ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Traffic Signal Repair Expected service delivery: 2026-06-11 Estimated resolution timeframe: The service request will be resolved within 4 hours. Service address (city record): 514 Queen St W

The city's estimated completion of June 11, 2026 has passed. We are following up.

Queen Street West Toronto

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Reported on Tue, Jun 9, 2026 at 10:29 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A former utility pole base is protruding above the sidewalk surface on Queen Street West, creating a tripping hazard and accessibility barrier. Red and white traffic cones are currently blocking pedestrian access to the raised concrete and metal remnant.

Description

FFormer utility pole base is sticking up and sidewalk it’s a tripping hazard for accessibility

Community Updates

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