Protruding utility pole base — tripping hazard

We heard you

Case built & sent · Jun 9, 10:29 PM

City & councillor received it

City of Toronto + Cllr. Malik

The city responded

Ref #09534250 ↗ Transportation Services

—

Cancelled

By Toronto 311

Toronto 311 cancelled this request. Reason: We're closing this request because it's a duplicate, it's already on our schedule, or no work is needed.

A cancelled ticket means the city closed it without doing the work. If the problem is still there, a fresh report restarts the clock.

Checked against Toronto 311 on July 17, 2026: Cancelled.

The city's estimated completion of June 11, 2026 has passed. We are following up.

Queen Street West Toronto

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What's nearby

Portland Street Parkette

Park

127m

St Mary Catholic Elementary School

School

319m

Queen St West at Augusta Ave

Bus Stop

137m

This street's story: Poles are shared, hydro and phone and cable hang on the same wood, so the owner of the problem is not always the owner of the pole.

The case we sent

Report details · AI-written, reviewed by the reporter

A former utility pole base is protruding above the sidewalk surface on Queen Street West, creating a tripping hazard and accessibility barrier. Red and white traffic cones are currently blocking pedestrian access to the raised concrete and metal remnant.

Description · in the reporter's words

FFormer utility pole base is sticking up and sidewalk it’s a tripping hazard for accessibility

What we did for you

✓ We heard you, and saw what you saw 10:29:40
✓ Made sure no faces or licence plates travel with your photo 10:29:40
✓ Wrote the formal report in the city's own language, for you 10:29:40
✓ Found your ward and put your councillor on the record, for you 10:29:40
✓ Delivered it to Toronto 311, the same minute 10:30:06
✓ Caught the city's reference number so you never have to chase it Jun 11
✓ And when the city says fixed, we check the record and bring the answer back here ongoing