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STO-T1W7M5 · Ward 10 · Pothole

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Our ref

STO-T1W7M5

City ref

09534626

Track on 311 ↗

Pothole at Richmond Street West

This is the kind of hole that bends rims and throws cyclists off line, steps from Alpha Alternative & Oasis Alternative.

We heard you

Case built & sent · Jun 9, 10:32 PM

City & councillor received it

City of Toronto + Cllr. Malik

The city responded

Ref #09534626 ↗ Transportation Services

✓

Fixed

Confirmed Aug 19

Fixed, confirmed by Toronto 311.

71 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Aug 19, 12:00 AM

Closed, on the record

Fixed in 71 days.

Richmond Street West in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Jun 9 · reported

✓ Resolved Aug 19 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

71 days

report → fix

Toronto 311

confirmed by

Reported June 9 · resolved on August 19, 2026 · Confirmed complete by Toronto 311 · August 20, 2026 · checked against the city's records, not taken on faith

Richmond Street West Toronto

Google Maps Apple Maps

What's nearby

Alpha Alternative & Oasis Alternative

School · anchors this report's story

234m

St Mary Catholic Elementary School

School

377m

Queen St West at Augusta Ave

Bus Stop

94m

Queen St West at Augusta Ave

Bus Stop

126m

Portland Street Parkette

Park

101m

This street's story: 15 city catch basins and 10 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A deep longitudinal crack runs across Richmond Street West's cycle track, marked with a warning cone; the hazard is positioned at the edge of a road patch and poses a snagging risk for vehicle tires, scooters, and bikes, with visibility issues making it difficult to avoid.

Description · in the reporter's words

SSkinny dangerous pothole on the edge of a road patch in the centre of the Richmond two-way cycle track. Very easy for a scooter bike to get stuck in here and it’s very hard to see

What we did for you

✓ We heard you, and saw what you saw 10:32:58
✓ Made sure no faces or licence plates travel with your photo 10:32:58
✓ Wrote the formal report in the city's own language, for you 10:32:58
✓ Found your ward and put your councillor on the record, for you 10:32:58
✓ Delivered it to Toronto 311, the same minute 10:33:08
✓ Caught the city's reference number so you never have to chase it Jun 11
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Aug 19