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Past Toronto's published service standard

This report is 34 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Pothole at Portland Street

ref: STO-A8H7R4

city ref: 09534330 Track on 311

Pothole Snap City acknowledged

Open 34 days

Transportation Services: 14 days

City service request

New

Updated about 1 month ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-06-25 Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 585 Queen St W

The city's estimated completion of June 25, 2026 has passed. We are following up.

Portland Street Toronto

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Reported on Tue, Jun 9, 2026 at 10:27 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A deep, irregular pothole with visible cracking is cordoned off by orange traffic cones on Portland Street just south of Queen in the bicycle cycle track, with a metal box and pilot visible in the center. The hazard is actively marked but poses a tripping risk and potential damage to vehicles and bicycles on this high-traffic intersection.

Description

Large pothole on Portland just south of Queen in the bicycle cycle track. It has a sort of metal box in the middle with a pilot on top

Community Updates

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