← arrow key

← Previous issue

arrow key →

Next issue →

STO-J1P3Z5 · Ward 13 · Water Drainage

⋯

Our ref

STO-J1P3Z5

City ref

09225939

Track on 311 ↗

Standing water pooling on sidewalk

This is why the street floods when it rains hard, steps from Keystone International Schools.

We heard you

Case built & sent · Apr 28, 3:08 PM

City & councillor received it

City of Toronto

The city responded

Ref #09225939 ↗ Transportation Services

✓

Fixed

Confirmed May 6

Fixed, confirmed by Toronto 311.

8 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 6, 12:00 AM

Closed, on the record

Fixed in 8 days.

Lombard Street in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 28 · reported

✓ Resolved May 6 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

8 days

report → fix

Toronto 311

confirmed by

Reported April 28 · resolved on May 6, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

52 Lombard Street, Toronto Toronto

Google Maps Apple Maps

What's nearby

Keystone International Schools

School · anchors this report's story

110m

Victoria Street Linc

School

148m

Church St at Richmond St East

Bus Stop

120m

Church St at Queen St East

Bus Stop

167m

Courthouse Square Park

Park

129m

This street's story: 15 city catch basins and 7 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooling along the sidewalk adjacent to the curb at this downtown commercial location, creating a slip hazard for pedestrians and a potential breeding ground for mosquitoes. The water line runs the length of the curb, indicating a blocked or inadequate storm drain—likely a catch basin not draining effectively. The nearby catch basins average 96 years old and may require inspection or clearing.

Description · in the reporter's words

Drain is blocked

What we did for you

✓ We heard you, and saw what you saw 3:08:30
✓ Made sure no faces or licence plates travel with your photo 3:08:30
✓ Wrote the formal report in the city's own language, for you 3:08:30
✓ Matched your report to Ward 13, for you 3:08:30
✓ Delivered it to Toronto 311, the same minute 3:08:45
✓ Caught the city's reference number so you never have to chase it Apr 28
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 6