← arrow key

← Previous issue

arrow key →

Next issue →

STO-K8N8O0 · Ward 13 · Tree Issue

⋯

Our ref

STO-K8N8O0

City ref

09213041

Track on 311 ↗

Fallen branch blocking sidewalk

A damaged limb over a sidewalk is a when, not an if, steps from Keystone International Schools.

We heard you

Case built & sent · Apr 26, 10:27 AM

City & councillor received it

City of Toronto

The city responded

Ref #09213041 ↗ Transportation Services

✓

Fixed

Marked resolved May 3

Fixed, marked resolved.

Walked past and it's not? The page below has the record.

Marked resolved Jun 4, 4:26 PM

Closed, on the record

Fixed in 7 days.

Lombard Street in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 26 · reported

✓ Resolved May 3 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

7 days

report → fix

Our team

confirmed by

Reported April 26 · resolved on May 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026

36 Lombard Street, Toronto Toronto

Google Maps Apple Maps

What's nearby

Keystone International Schools

School · anchors this report's story

124m

Victoria Street Linc

School

145m

Church St at Richmond St East

Bus Stop

110m

Church St at Queen St East

Bus Stop

155m

Courthouse Square Park

Park

145m

This street's story: 35 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

A fallen wooden branch is lying diagonally across the sidewalk at 36 Lombard Street, creating a trip hazard and obstructing pedestrian passage. The weathered branch appears to have been in place long enough to leave rust staining on the concrete panels beneath it. Removal is needed to restore safe sidewalk access.

What we did for you

✓ We heard you, and saw what you saw 10:27:45
✓ Made sure no faces or licence plates travel with your photo 10:27:45
✓ Wrote the formal report in the city's own language, for you 10:27:45
✓ Matched your report to Ward 13, for you 10:27:45
✓ Delivered it to Toronto 311, the same minute 10:28:51
✓ Caught the city's reference number so you never have to chase it Apr 27
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 3