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STO-O0D9G0 · Ward 13 · Water Drainage

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Our ref

STO-O0D9G0

City ref

09125896

Track on 311 ↗

Standing water on street

This is why the street floods when it rains hard, steps from Keystone International Schools.

We heard you

Case built & sent · Apr 12, 6:01 PM

City & councillor received it

City of Toronto

The city responded

Ref #09125896 ↗ Transportation Services

✓

Fixed

Confirmed Apr 25

Fixed, confirmed by Toronto 311.

13 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 25, 12:00 AM

Closed, on the record

Fixed in 13 days.

Lombard Street in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 12 · reported

✓ Resolved Apr 25 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

13 days

report → fix

Toronto 311

confirmed by

Reported April 12 · resolved on April 25, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

36 Lombard Street, Toronto Toronto

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What's nearby

Keystone International Schools

School · anchors this report's story

119m

Victoria Street Linc

School

134m

Church St at Richmond St East

Bus Stop

118m

Church St at Queen St East

Bus Stop

163m

Courthouse Square Park

Park

145m

This street's story: 12 city catch basins and 8 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooling on the street in front of 36 Lombard Street, extending approximately 8-10 feet from the curb line, creating a splash and slipping hazard for pedestrians and vehicles. The pooling appears caused by inadequate drainage or a blocked catch basin. Five catch basins are located within 100 meters of the site, with an average installation date of 1923.

What we did for you

✓ We heard you, and saw what you saw 6:01:17
✓ Made sure no faces or licence plates travel with your photo 6:01:17
✓ Wrote the formal report in the city's own language, for you 6:01:17
✓ Matched your report to Ward 13, for you 6:01:17
✓ Delivered it to Toronto 311, the same minute 6:01:37
✓ Caught the city's reference number so you never have to chase it Apr 14
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 25