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STO-H3B9C8 · Ward 10 · Parks Issue

Our ref

STO-H3B9C8

City ref

09132645

Track on 311 ↗

Corroded waterfront safety railings

We heard you
Case built & sent · Apr 14, 11:24 AM
City & councillor received it
City of Toronto
The city responded
Ref #09132645 ↗ Parks & Recreation
Fixed
Confirmed Apr 16

Fixed, confirmed by Toronto 311.

2 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 16, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 2 days.

Queens Quay West in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo Apr 14 · reported
Resolved Apr 16 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

2 days

report → fix

Toronto 311

confirmed by

Reported April 14 · resolved on April 16, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

Queens Quay West, Toronto Toronto

What's nearby

Spadina Quay Wetlands

Park

68m

Bishop Macdonell Catholic Elementary

School

260m

Spadina Ave at Queens Quay West North Side

Bus Stop

47m
This street's story: Park equipment is inspected on a cycle, and a report is what moves something ahead of the next cycle.

The case we sent

Report details · AI-written, reviewed by the reporter

Metal safety railings along the wooden boardwalk at Queens Quay West show visible orange rust stains and surface degradation. While currently functional, the corroded railings pose a potential safety hazard if structural integrity becomes compromised. The wooden decking is also weathered and aged.

What we did for you
  • We heard you, and saw what you saw 11:24:37
  • Made sure no faces or licence plates travel with your photo 11:24:37
  • Wrote the formal report in the city's own language, for you 11:24:37
  • Matched your report to Ward 10, for you 11:24:37
  • Delivered it to Toronto 311, the same minute 11:25:13
  • Caught the city's reference number so you never have to chase it Apr 15
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 16

Your 15-second report became all of this before 11:26 the same morning.

The neighbourhood

Discussion · 4 comments

raven_harbourfront 4 months ago

Looks like it’s still broken with caution tape for safety. City should place caution indicators until fixed to avoid injury from sharp splinters or falls into water

fox_victoria 4 months ago

Based on the city updates, I will change status to resolve. —— Status Completed. The request has been concluded. Expected Service Delivery Time - April 22, 2026 at 11:17 a.m. Resolution Date - April 16, 2026 at 9:07 a.m.

raven_harbourfront 4 months ago

311 report id indicates resolved

fox_victoria 4 months ago

Yes based on the link above "Track on 311", it is completed. I will changed it to resolve. But do you confirm that it is fixed? It would be great to "add after photo" to the Community updates and hit the 'It's fixed' button :)

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