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Past Toronto's published service standard

This report is 46 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Sidewalk Damage at Mount Pleasant Road

ref: STO-I3E6J0

city ref: 09442281 Track on 311

Sidewalk Damage Snap City acknowledged

Open 46 days

1 confirmed Transportation Services: 30 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Guardrail - Damaged Expected service delivery: 2026-06-04 Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): Ted Rogers Way & Mount Pleasant Rd

The city's estimated completion of June 4, 2026 has passed. We are following up.

Mount Pleasant Road Toronto

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Reported on Thu, May 28, 2026 at 7:21 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Approximately 8–10 orange-and-black traffic control bollards are positioned across the street in the travel lane at an intersection on Mount Pleasant Road, blocking vehicle access with no visible signage or authorization documentation. The reporter noted barriers on the sidewalk and indicated that north/south travelling traffic is in disrepair.

Description

Barriers on sidewalk protecting pedestrians, and north/south travelling traffic is in disrepair.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

1 community report

1 still there

Still there May 30

Submitted by Beaver Roncesvalles

Have you seen this issue?