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STO-N6I0V0 · Ward 11 · Pothole

Our ref

STO-N6I0V0

City ref

09398841

Track on 311 ↗

Large pothole with water pooling

This is the kind of hole that bends rims and throws cyclists off line, steps from Ryerson Community School & Downtown Vocal Music Academy.

We heard you
Case built & sent · May 24, 1:25 PM
City & councillor received it
City of Toronto
The city responded
Ref #09398841 ↗ Transportation Services
Fixed
Confirmed Jun 9

Fixed, confirmed by Toronto 311.

16 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Jun 9, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 16 days.

Augusta Avenue in University-Rosedale is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo May 24 · reported
Resolved Jun 9 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

16 days

report → fix

Toronto 311

confirmed by

Reported May 24 · resolved on June 9, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

189 Augusta Avenue, Kensington Market, Toronto Toronto

What's nearby

Ryerson Community School & Downtown Vocal Music Academy

School · anchors this report's story

254m

Westside Montessori Elementary School

School

373m

Dundas St West at Denison Ave

Bus Stop

160m

Dundas St West at Denison Ave

Bus Stop

183m

Bellevue Square Park

Park

56m
This street's story: 12 city catch basins and 2 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Large pothole approximately 3–4 feet in diameter on the street surface between parked vehicles and the sidewalk edge has eroded through asphalt, exposing concrete base and aggregate material with water pooling inside and extensive cracking radiating outward, creating a tripping and cycling hazard. The nearby catch basins (5 within 100m, installed in 1887) may be contributing to drainage issues in this area.

What we did for you
  • We heard you, and saw what you saw 1:25:37
  • Made sure no faces or licence plates travel with your photo 1:25:37
  • Wrote the formal report in the city's own language, for you 1:25:37
  • Matched your report to Ward 11, for you 1:25:37
  • Delivered it to Toronto 311, the same minute 1:25:53
  • Caught the city's reference number so you never have to chase it May 25
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jun 9

Your 15-second report became all of this before 1:26 the same afternoon.

The neighbourhood

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