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STO-B0I7J5 · Ward 13 · Sidewalk Damage

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Our ref

STO-B0I7J5

City ref

09315517

Track on 311 ↗

Sunken sidewalk utility patch

This is the kind of break that catches a toe or a stroller wheel, steps from Keystone International Schools.

We heard you

Case built & sent · May 3, 8:05 PM

City & councillor received it

City of Toronto

The city responded

Ref #09315517 ↗ Transportation Services

✓

Fixed

Confirmed May 12

Fixed, confirmed by Toronto 311 and checked on the ground.

Someone from this neighbourhood walked past on May 10 and confirmed the work was done, 9 days after you reported it. That is the loop closed by the people who live here.

The city marked this resolved May 12, 12:00 AM

Closed, on the record

Fixed in 9 days.

Church Street in Toronto Centre is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

May 3 · reported

✓ Resolved May 12 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

9 days

report → fix

Toronto 311

confirmed by

Reported May 3 · resolved on May 12, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

Church Street Toronto

Google Maps Apple Maps

What's nearby

Keystone International Schools

School · anchors this report's story

143m

Victoria Street Linc

School

280m

King St East at Church St East Side

Bus Stop

50m

King St East at Church St West Side

Bus Stop

54m

Toronto Sculpture Garden

Park

68m

This street's story: 36 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

A rectangular depression filled with soil and weeds from a sunken utility cut patch creates a trip hazard on the sidewalk near a utility pole on Church Street.

What we did for you

✓ We heard you, and saw what you saw 8:05:19
✓ Made sure no faces or licence plates travel with your photo 8:05:19
✓ Wrote the formal report in the city's own language, for you 8:05:19
✓ Matched your report to Ward 13, for you 8:05:19
✓ Delivered it to Toronto 311, the same minute 8:05:28
✓ Caught the city's reference number so you never have to chase it May 12
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 12