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STO-Y6S0Y4 · Ward 10 · Road Damage

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Our ref

STO-Y6S0Y4

City ref

09249813

Track on 311 ↗

Multiple potholes and cracked asphalt

Damage like this spreads with every freeze and thaw, at the Queens Quay West at Harbourfront Centre bus stop.

We heard you

Case built & sent · May 1, 1:42 PM

City & councillor received it

City of Toronto

The city responded

Ref #09249813 ↗ Transportation Services

✓

Fixed

Marked resolved May 4

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done, 3 days after you reported it. That is the loop closed by the people who live here.

Marked resolved May 8, 8:44 AM

Closed, on the record

Fixed in 3 days.

Queens Quay West in Spadina-Fort York is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

May 1 · reported

✓ Resolved May 4 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Reported May 1 · resolved on May 4, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard

222 Queens Quay West, Harbourfront-CityPlace, Toronto Toronto

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What's nearby

Queens Quay West at Harbourfront Centre

Bus Stop · anchors this report's story

85m

Queens Quay West at Harbourfront Centre

Bus Stop · anchors this report's story

124m

Rees Street Parkette

Park

147m

Toronto Waterfront Park

Park

183m

This street's story: 19 city catch basins and 7 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Multiple potholes and cracked asphalt patches with broken pavement edges create an uneven, hazardous driving surface on Queens Quay West near Lower Simcoe Street. White repair patches are visible across the damaged road section.

What we did for you

✓ We heard you, and saw what you saw 1:42:33
✓ Made sure no faces or licence plates travel with your photo 1:42:33
✓ Wrote the formal report in the city's own language, for you 1:42:33
✓ Matched your report to Ward 10, for you 1:42:33
✓ Delivered it to Toronto 311, the same minute 1:44:00
✓ Caught the city's reference number so you never have to chase it May 1
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 4