← arrow key

← Previous issue

arrow key →

Next issue →

STO-G9O1A8 · Ward 14 · Road Damage

⋯

Our ref

STO-G9O1A8

City ref

09235895

Track on 311 ↗

Extensive road subsidence near catch basin

Damage like this spreads with every freeze and thaw, steps from Morse Street Jr Public School.

We heard you

Case built & sent · Apr 29, 3:18 PM

City & councillor received it

City of Toronto

The city responded

Ref #09235895 ↗ Transportation Services

✓

Fixed

Marked resolved May 2

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done, 3 days after you reported it. That is the loop closed by the people who live here.

Marked resolved May 8, 9:09 AM

Closed, on the record

Fixed in 3 days.

Carlaw Avenue in Toronto-Danforth is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 29 · reported

✓ Resolved May 2 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Reported April 29 · resolved on May 2, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard

Carlaw Avenue Toronto

Google Maps Apple Maps

What's nearby

Morse Street Jr Public School

School · anchors this report's story

268m

Carlaw Ave at Eastern Ave

Bus Stop

59m

Carlaw Ave at Eastern Ave North Side

Bus Stop

89m

Morse Street Playground

Park

158m

Mccleary Park

Park

578m

This street's story: 21 city catch basins and 15 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Extensive cracking and subsidence radiates from a catch basin grate on Carlaw Avenue, with multiple cracks spanning across the road surface indicating structural failure and potential ground settlement beneath the asphalt. Dark staining and debris are visible around the affected area.

What we did for you

✓ We heard you, and saw what you saw 3:18:50
✓ Made sure no faces or licence plates travel with your photo 3:18:50
✓ Wrote the formal report in the city's own language, for you 3:18:50
✓ Matched your report to Ward 14, for you 3:18:50
✓ Delivered it to Toronto 311, the same minute 3:19:18
✓ Caught the city's reference number so you never have to chase it Apr 30
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 2