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STO-S0F6L3 · Ward 13 · Tree Issue

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Our ref

STO-S0F6L3

City ref

09226138

Track on 311 ↗

Tree roots lifting sidewalk pavers

A damaged limb over a sidewalk is a when, not an if, steps from Keystone International Schools.

We heard you

Case built & sent · Apr 28, 2:53 PM

City & councillor received it

City of Toronto

The city responded

Ref #09226138 ↗ Parks, Forestry & Recreation

✓

Fixed

Confirmed Apr 30

Fixed, confirmed by Toronto 311.

2 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 30, 12:00 AM

Closed, on the record

Fixed in 2 days.

Adelaide Street East in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 28 · reported

✓ Resolved Apr 30 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

2 days

report → fix

Toronto 311

confirmed by

Reported April 28 · resolved on April 30, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 3-day standard · checked against the city's records, not taken on faith

88 Adelaide Street East, Toronto Toronto

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What's nearby

Keystone International Schools

School · anchors this report's story

175m

Victoria Street Linc

School

278m

King St East at Church St East Side

Bus Stop

164m

Church St at Richmond St East

Bus Stop

176m

St. James Park

Park

115m

This street's story: 47 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

A large tree's roots have lifted and displaced brick pavers on the public courtyard sidewalk at 88 Adelaide Street East, creating multiple cracked and misaligned pavers that expose soil beneath the tree base. The uneven surface poses a trip hazard for pedestrians and wheelchair users, and the root heave will worsen without intervention.

What we did for you

✓ We heard you, and saw what you saw 2:53:12
✓ Made sure no faces or licence plates travel with your photo 2:53:12
✓ Wrote the formal report in the city's own language, for you 2:53:12
✓ Matched your report to Ward 13, for you 2:53:12
✓ Delivered it to Toronto 311, the same minute 2:53:22
✓ Caught the city's reference number so you never have to chase it Apr 28
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 30