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STO-X0L8F7 · Ward 8 · Road Damage

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Our ref

STO-X0L8F7

City ref

09216388

Track on 311 ↗

Sunken catch basin, broken asphalt

Damage like this spreads with every freeze and thaw, steps from Havergal College Sr School.

We heard you

Case built & sent · Apr 26, 2:47 PM

City & councillor received it

City of Toronto

The city responded

Ref #09216388 ↗ Toronto Water

✓

Fixed

Confirmed Apr 29

Fixed, confirmed by Toronto 311.

3 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 29, 12:00 AM

Closed, on the record

Fixed in 3 days.

Avenue Road in Eglinton-Lawrence is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 26 · reported

✓ Resolved Apr 29 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Toronto 311

confirmed by

Reported April 26 · resolved on April 29, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

1451 Avenue Road, Toronto Toronto

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What's nearby

Havergal College Sr School

School · anchors this report's story

211m

Havergal Jr School

School

292m

Avenue Rd at Glenview Ave North Side

Bus Stop

25m

Avenue Rd at Otter Cres

Bus Stop

32m

Heart Park

Park

29m

This street's story: 17 city catch basins and 14 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A metal drainage grate is partially sunken and tilted in the asphalt at this location, with cracked and broken asphalt surrounding it. The grate sits below the level of the surrounding pavement, creating an uneven surface and potential tripping hazard for vehicles and pedestrians. The deteriorating asphalt around the sunken grate indicates settling or structural failure beneath the road surface.

Description · in the reporter's words

Large pothole With asphalt pieces. Hazard for pedestrians and vehicles

What we did for you

✓ We heard you, and saw what you saw 2:47:53
✓ Made sure no faces or licence plates travel with your photo 2:47:53
✓ Wrote the formal report in the city's own language, for you 2:47:53
✓ Matched your report to Ward 8, for you 2:47:53
✓ Delivered it to Toronto 311, the same minute 2:48:04
✓ Caught the city's reference number so you never have to chase it Apr 27
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 29