← arrow key

← Previous issue

arrow key →

Next issue →

STO-F4A1A7 · Ward 8 · Water Drainage

⋯

Our ref

STO-F4A1A7

City ref

09215539

Track on 311 ↗

Deteriorated catch basin with pavement failure

This is why the street floods when it rains hard, steps from Havergal College Sr School.

We heard you

Case built & sent · Apr 26, 12:43 PM

City & councillor received it

City of Toronto

The city responded

Ref #09215539 ↗ Transportation Services

✓

Fixed

Confirmed Apr 28

Fixed, confirmed by Toronto 311.

2 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 28, 12:00 AM

Closed, on the record

Fixed in 2 days.

Avenue Road in Eglinton-Lawrence is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 26 · reported

✓ Resolved Apr 28 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

2 days

report → fix

Toronto 311

confirmed by

Reported April 26 · resolved on April 28, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

Avenue Road, Toronto Toronto

Google Maps Apple Maps

What's nearby

Havergal College Sr School

School · anchors this report's story

183m

Havergal Jr School

School

266m

Avenue Rd at Glenview Ave North Side

Bus Stop

58m

Avenue Rd at Otter Cres

Bus Stop

65m

Heart Park

Park

55m

This street's story: 13 city catch basins and 10 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

A metal catch basin grate at the curb has settled significantly, causing the surrounding asphalt to crack, sink, and crumble into a visible depression with loose chunks scattered on the sidewalk. The grate itself remains intact but the pavement failure around it creates a tripping hazard and suggests the drainage system may not be functioning properly. The catch basin is approximately 91 years old and requires urgent repair.

Description · in the reporter's words

Large pothole at curb with asphalt actively breaking apart. Storm drain grate is destabilized and at risk of collapsing. Loose asphalt chunks scattered on sidewalk - hazard to pedestrians. Urgent repair needed.

What we did for you

✓ We heard you, and saw what you saw 12:43:44
✓ Made sure no faces or licence plates travel with your photo 12:43:44
✓ Wrote the formal report in the city's own language, for you 12:43:44
✓ Matched your report to Ward 8, for you 12:43:44
✓ Delivered it to Toronto 311, the same minute 12:43:55
✓ Caught the city's reference number so you never have to chase it Apr 27
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 28