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STO-I1V7H6 · Ward 14 · Sidewalk Damage

Our ref

STO-I1V7H6

City ref

09158732

Track on 311 ↗

Street edge erosion and trip hazard

This is the kind of break that catches a toe or a stroller wheel, steps from Eastdale Collegiate Institute.

We heard you
Case built & sent · Apr 17, 8:15 PM
City & councillor received it
City of Toronto
The city responded
Ref #09158732 ↗ Transportation Services
Fixed
Confirmed May 2

Fixed, confirmed by Toronto 311.

15 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 2, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 15 days.

Howland Road in Toronto-Danforth is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo Apr 17 · reported
Resolved May 2 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

15 days

report → fix

Toronto 311

confirmed by

Reported April 17 · resolved on May 2, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

33 Howland Road, Toronto Toronto

What's nearby

Eastdale Collegiate Institute

School · anchors this report's story

209m

Gerrard St East at De Grassi St

Bus Stop

147m

Gerrard St East at Logan Ave

Bus Stop

174m

Gerrard - Carlaw Parkette

Park

332m

Caroline Huebner Parkette

Park

344m
This street's story: 38 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

A continuous gap and depression approximately 2–4 inches deep runs along the street-to-sidewalk edge at this location, creating an uneven walking surface and tripping hazard. The depression shows erosion and settling with visible dirt and debris accumulation, likely caused by subsurface settlement or water management issues related to nearby catch basins and sewer infrastructure. The gap extends the length of the visible street section.

What we did for you
  • We heard you, and saw what you saw 8:15:33
  • Made sure no faces or licence plates travel with your photo 8:15:33
  • Wrote the formal report in the city's own language, for you 8:15:33
  • Matched your report to Ward 14, for you 8:15:33
  • Delivered it to Toronto 311, the same minute 8:15:55
  • Caught the city's reference number so you never have to chase it May 2
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 2

Your 15-second report became all of this before 8:16 the same evening.

The neighbourhood

Discussion · 1 comment

ermine_whistler 4 months ago

Street basin is entirely blocked with dirt and debris. Entire curb is full of debris. Similar on most streets throughout the immediate area.

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