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Past Toronto's published service standard

This report is 89 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water blocks bike lane

ref: STO-M3H9I5

city ref: 09136937 Track on 311

Water Drainage Snap Report sent

Open 89 days

3 confirmed Toronto Water: 1 days

City service request

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-18, 5:26 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): The Esplanade & Lower Jarvis St

Lower Sherbourne Street, Toronto Toronto

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Reported on Wed, Apr 15, 2026 at 8:29 AM · 2mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the bike lane and into the street gutter at this Lower Sherbourne Street intersection, forcing cyclists into vehicle traffic. The nearby catch basins are not clearing the water, indicating a blocked storm drain system. Orange construction bags and caution tape on the sidewalk suggest drainage work may already be underway.

Description

Ponding water in bike lane

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

3 community reports

3 still there

Still there Jun 10

Submitted by Puffin Junction

Still there May 13

Submitted by Puffin Junction

Still there May 10

Submitted by Puffin Junction

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