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STO-R8Q3Q5 · Ward 1 · Tree Issue

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Our ref

STO-R8Q3Q5

City ref

09101042

Track on 311 ↗

Low-hanging tree branches blocking sidewalk

A damaged limb over a sidewalk is a when, not an if, steps from John D Parker Jr School.

We heard you

Case built & sent · Apr 8, 8:57 PM

City & councillor received it

City of Toronto

The city responded

Ref #09101042 ↗ Parks, Forestry & Recreation

✓

Fixed

Confirmed May 5

Fixed, confirmed by Toronto 311.

27 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 5, 12:00 AM

Closed, on the record

Fixed in 27 days.

Silverstone Drive in Etobicoke North is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 8 · reported

✓ Resolved May 5 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

27 days

report → fix

Toronto 311

confirmed by

Reported April 8 · resolved on May 5, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

249 Silverstone Drive, Toronto Toronto

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What's nearby

John D Parker Jr School

School · anchors this report's story

148m

Smithfield Mdl School

School

263m

Martin Grove Rd at Silverstone Dr

Bus Stop

304m

Martin Grove Rd at Royalcrest Rd

Bus Stop

311m

Gihon Spring Park

Park

247m

This street's story: 29 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

A deciduous tree at 249 Silverstone Drive has multiple low-hanging branches extending 5-6 feet above the sidewalk, directly over the public walkway. Branches are striking pedestrians on the head as they walk, creating a hazard. Trimming is needed to clear the pedestrian passage.

Description · in the reporter's words

Tree branches are too long and hitting people on the head when walking on the side walk

What we did for you

✓ We heard you, and saw what you saw 8:57:37
✓ Made sure no faces or licence plates travel with your photo 8:57:37
✓ Wrote the formal report in the city's own language, for you 8:57:37
✓ Matched your report to Ward 1, for you 8:57:37
✓ Delivered it to Toronto 311, the same minute 8:57:56
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 5