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STO-L9P2V0 · Ward 13 · Water Drainage

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Our ref

STO-L9P2V0

City ref

09322343

Track on 311 ↗

Standing water at street curb

This is why the street floods when it rains hard, at Our Lady Of Lourdes Catholic Elementary School.

We heard you

Case built & sent · May 13, 8:18 AM

City & councillor received it

City of Toronto

The city responded

Ref #09322343 ↗ Transportation Services

✓

Fixed

Confirmed Aug 9

Fixed, confirmed by Toronto 311.

88 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Aug 9, 12:00 AM

Closed, on the record

Fixed in 88 days.

Sherbourne Street in Toronto Centre is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

May 13 · reported

✓ Resolved Aug 9 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

88 days

report → fix

Toronto 311

confirmed by

You + 2

held it open

Reported May 13 · resolved on August 9, 2026 · Confirmed complete by Toronto 311 · August 10, 2026 · checked against the city's records, not taken on faith

424 Sherbourne Street, Toronto Toronto

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What's nearby

Our Lady Of Lourdes Catholic Elementary School

School · anchors this report's story

99m

Winchester Jr & Sr Public School

School

275m

418 Sherbourne St

Bus Stop

19m

433 Sherbourne St

Bus Stop

21m

Bleecker Parkette

Park

138m

This street's story: 7 city catch basins and 3 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooling in the bike lane at the street curb due to blocked storm drains, creating a slipping hazard and preventing safe pedestrian crossing. The catch basins in this area average 57 years old and appear to need clearing or repair to restore proper drainage.

Description · in the reporter's words

Drains blocked causing water to pool in the bike lane after rain

What we did for you

✓ We heard you, and saw what you saw 8:18:21
✓ Made sure no faces or licence plates travel with your photo 8:18:21
✓ Wrote the formal report in the city's own language, for you 8:18:21
✓ Matched your report to Ward 13, for you 8:18:21
✓ Delivered it to Toronto 311, the same minute 8:18:34
✓ Caught the city's reference number so you never have to chase it May 13
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Aug 9