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STO-K8I6W2 · Ward 11 · Road Damage

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Our ref

STO-K8I6W2

City ref

09186232

Track on 311 ↗

Multiple road cracks and damage

Damage like this spreads with every freeze and thaw, near George Brown College - Casa Loma Campus.

We heard you

Case built & sent · Apr 22, 6:33 PM

City & councillor received it

City of Toronto

The city responded

Ref #09186232 ↗ Transportation Services

✓

Fixed

Confirmed May 13

Fixed, confirmed by Toronto 311.

21 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 13, 12:00 AM

Closed, on the record

Fixed in 21 days.

Dupont Street in University-Rosedale is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 22 · reported

✓ Resolved May 13 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

21 days

report → fix

Toronto 311

confirmed by

Reported April 22 · resolved on May 13, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

433 Dupont Street, Toronto Toronto

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What's nearby

George Brown College - Casa Loma Campus

School · anchors this report's story

356m

Royal St Georges College School - Advancement

School

451m

Dupont St at Bathurst St

Bus Stop

65m

Bathurst St at Dupont St

Bus Stop

71m

Cawthra Playground

Park

300m

This street's story: 12 city catch basins and 7 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

The street in front of 433 Dupont Street has extensive pavement damage spanning approximately 3–4 metres, including one large patched section with deteriorating edges, radial cracking, and alligator-pattern cracking that creates an uneven surface and tripping hazard for pedestrians and cyclists. The cracks may indicate underlying structural issues such as a utility cut or subsidence. Five catch basins installed around 1976 are located within 100 metres of this location.

What we did for you

✓ We heard you, and saw what you saw 6:33:46
✓ Made sure no faces or licence plates travel with your photo 6:33:46
✓ Wrote the formal report in the city's own language, for you 6:33:46
✓ Matched your report to Ward 11, for you 6:33:46
✓ Delivered it to Toronto 311, the same minute 6:34:11
✓ Caught the city's reference number so you never have to chase it Apr 22
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 13

Your 15-second report became all of this before 6:35 the same evening.

The neighbourhood

Discussion · 1 comment

fox_victoria 4 months ago

Your Reference Number: 09186232 Service Request Type: Road Pothole / Road Damage Expected Service Delivery Date/Time: 2026-04-23, 10:38 p.m. Estimated Resolution Timeframe: The service request will be resolved within 24 hours. Service Address: Albany Ave & Dupont St