Open utility excavation on sidewalk

ref: STO-T8Q8D4

city ref: 09186161 Track on 311

Construction Issue Snap ✓ City marked resolved

City service request

Fixed

Updated 3 months ago

Fixed, confirmed by Toronto 311.

Resolved on June 3, 2026.

Division: Transportation Services

Checked against Toronto 311 on July 17, 2026: Complete.

Albany Avenue, Toronto Toronto

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Reported on Wed, Apr 22, 2026 at 6:00 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

An active excavation pit on the public sidewalk is exposing soil and utility infrastructure with only a red traffic cone and metal utility cover marking the work area. The open pit creates a trip hazard and blocks pedestrian passage, with no apparent safety fencing beyond the single cone, leaving pedestrians vulnerable to stepping into the excavation or tripping on cover edges. This appears related to a collapsed utility cut in the area.

Description

Collapsed Utility cut

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

Marked resolved

June 03, 2026

Comments (1)

fox_victoria 3 months ago

Your Reference Number: 09186161 Service Request Type: Damaged Concrete Sidewalk Expected Service Delivery Date/Time: 2026-05-06, 11:55 a.m. Estimated Resolution Timeframe: The service request will be resolved within 1 month. Service Address: Albany Ave & Dupont St