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STO-B0S3S1 · Ward 10 · Sidewalk Damage

Our ref

STO-B0S3S1

City ref

09111446

Track on 311 ↗

Sidewalk damage

This is the kind of break that catches a toe or a stroller wheel, steps from the Queens Quay West at Harbourfront Centre bus stop.

We heard you
Case built & sent · Apr 10, 6:27 PM
City & councillor received it
City of Toronto
The city responded
Ref #09111446 ↗ Transportation Services
Fixed
Confirmed May 3

Fixed, confirmed by Toronto 311.

23 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 3, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 23 days.

Waterfront Recreational Trail in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo Apr 10 · reported
Resolved May 3 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

23 days

report → fix

Toronto 311

confirmed by

Reported April 10 · resolved on May 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

Waterfront Recreational Trail, Toronto Toronto

What's nearby

Queens Quay West at Harbourfront Centre

Bus Stop · anchors this report's story

169m

Queens Quay West at Harbourfront Centre

Bus Stop · anchors this report's story

208m

Love Park

Park

82m

Toronto Waterfront Park

Park

196m
This street's story: 27 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

Sidewalk damage

What we did for you
  • We heard you, and saw what you saw 6:27:22
  • Made sure no faces or licence plates travel with your photo 6:27:22
  • Wrote the formal report in the city's own language, for you 6:27:22
  • Matched your report to Ward 10, for you 6:27:22
  • Delivered it to Toronto 311, the same minute 6:27:43
  • Caught the city's reference number so you never have to chase it
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 3

Your 15-second report became all of this before 6:28 the same evening.

The neighbourhood

Discussion · 1 comment

fox_victoria 4 months ago

From the city —— Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for sidewalk; damaged, and this will be investigated within 1 month. Depending on the severity of the issue, repairs could take longer.

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