← arrow key

← Previous issue

arrow key →

Next issue →

STO-L8C7G3 · Ward 10 · Road Damage · 2 people reported this

⋯

Our ref

STO-L8C7G3

City ref

09101409

Track on 311 ↗

Fallen concrete barrier at intersection

Damage like this spreads with every freeze and thaw, steps from Ogden Jr Public School.

We heard you

Case built & sent · Apr 8, 10:16 PM

City & councillor received it

City of Toronto

The city responded

Ref #09101409 ↗ Transportation Services

✓

Fixed

Confirmed Apr 16

Fixed, confirmed by Toronto 311.

8 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 16, 12:00 AM

Closed, on the record

Fixed in 8 days.

Richmond Street West in Spadina-Fort York is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 8 · reported

✓ Resolved Apr 16 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

8 days

report → fix

Toronto 311

confirmed by

Reported April 8 · resolved on April 16, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

291 Richmond Street West, Toronto Toronto

Google Maps Apple Maps

What's nearby

Ogden Jr Public School

School · anchors this report's story

232m

Ocad University - Inclusive Design Institute

School

427m

Queen St West at Peter St

Bus Stop

95m

Queen St West at Soho St

Bus Stop

109m

Grasett Park

Park

187m

This street's story: 17 city catch basins and 17 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A large pink/red concrete bollard is lying diagonally across the street at the intersection of Richmond Street West and Peter Street, blocking both the roadway and sidewalk. The displaced barrier creates a tripping hazard for pedestrians and an obstruction for vehicles and requires urgent removal.

Description · in the reporter's words

Concrete barriers moved. Dangerous and urgent fix needed!

What we did for you

✓ We heard you, and saw what you saw 10:16:54
✓ Made sure no faces or licence plates travel with your photo 10:16:54
✓ Wrote the formal report in the city's own language, for you 10:16:54
✓ Matched your report to Ward 10, for you 10:16:54
✓ Delivered it to Toronto 311, the same minute 10:17:20
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 16