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STO-Y7E9P8 · Ward 10 · Water Drainage

Our ref

STO-Y7E9P8

Standing water in restaurant alley

This is why the street floods when it rains hard, near Alpha Alternative & Oasis Alternative.

We heard you
Case built & sent · May 1, 9:47 PM
City & councillor received it
City of Toronto
The city responded
Not yet
104d
Silent
Day 104 · City standard: 1 days

Silent. No response from Toronto 311 in 104 days.

Your report was delivered on May 1. Most reports get a response within days; this one has passed that window. This page keeps checking, and keeps count.

5 Charlotte Street, Toronto Toronto

What's nearby

Alpha Alternative & Oasis Alternative

School · anchors this report's story

368m

Ogden Jr Public School

School

469m

King St West at Spadina Ave East Side

Bus Stop

69m

Spadina Ave at King St West North Side

Bus Stop

120m

Clarence Square Park

Park

197m
This street's story: 14 city catch basins and 11 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water and mud are pooling in the alley near the restaurant entrance at 5 Charlotte Street due to a blocked storm drain or catch basin, creating a slip hazard and preventing proper runoff. The catch basins in this area average 45 years old, suggesting aging infrastructure that may be contributing to drainage failure.

Description · in the reporter's words

Leaking Toronto water line onto sidewalk

What we did for you
  • We heard you, and saw what you saw 9:47:22
  • Made sure no faces or licence plates travel with your photo 9:47:22
  • Wrote the formal report in the city's own language, for you 9:47:22
  • Matched your report to Ward 10, for you 9:47:22
  • Delivered it to Toronto 311, the same minute 9:47:32
  • And when the city says fixed, we check the record and bring the answer back here ongoing

Your 15-second report became all of this before 9:48 the same evening.

The neighbourhood

Seen it? Tell your neighbours · your update holds the city to its word

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1 community report

1 fixed
Fixed May 06

Submitted by Hawk Laurentian

The AI failed to interpret my prompt properly. The actual issue was a leaking water line. I submitted directly to 311 and has been since addressed.

1 neighbour confirmed since May 6

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