SLA Compliance
Overall Compliance Rate
6.3%
of reports resolved within target
2
Met SLA
30
Missed SLA
32
Total
Compliance Trend
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Compliance by Issue Type
| Issue Type | Target | Compliance |
|---|---|---|
| Abandoned Vehicles | 7 days | 0.0% |
| Graffiti | 14 days | 0.0% |
| Water Drainage | 1 days | 0.0% |
| Pothole | 14 days | 0.0% |
| Road Damage | 14 days | 0.0% |
| Utility Pole | 7 days | 0.0% |
| Construction Issue | 7 days | 0.0% |
| Parks Issue | 14 days | 0.0% |
| Property Standards | 14 days | 0.0% |
| Other | 14 days | 0.0% |
| Tree Issue | 3 days | 0.0% |
| Bus Stop Issue | 14 days | 0.0% |
| Sidewalk Damage | 30 days | 33.3% |
| Garbage Overflow | 3 days | 50.0% |
Best Performing
Garbage Overflow
50.0%
Sidewalk Damage
33.3%
Bus Stop Issue
0.0%
Tree Issue
0.0%
Other
0.0%
Lowest on-time rate
Abandoned Vehicles
0.0%
Graffiti
0.0%
Water Drainage
0.0%
Pothole
0.0%
Road Damage
0.0%
