Raised concrete sidewalk slab

This is the kind of break that catches a toe or a stroller wheel, steps from King Edward Jr & Sr Public School.

We heard you

Case built & sent · May 19, 8:16 AM

City & councillor received it

City of Toronto

The city responded

Ref #09358273 ↗ Transportation Services

101/30

Past the standard

City standard: 30 days

Day 101. 71 days past the city's own standard.

The city's published standard for Sidewalk Damage is 30 days. Your councillor is the right escalation now.

Email Cllr. Saxe

Checked against Toronto 311 on August 27, 2026: In Progress.

The city's estimated completion of June 18, 2026 has passed. We are following up.

399 Markham Street, Toronto Toronto

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What's nearby

King Edward Jr & Sr Public School

School · anchors this report's story

279m

Harbord Collegiate Institute

School

370m

Bathurst St at Ulster St

Bus Stop

95m

Bathurst St at Ulster St

Bus Stop

113m

Healey Willan Park

Park

237m

This street's story: 50 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

Concrete sidewalk slab at 399 Markham Street is heaved and displaced vertically at the joint line, creating a raised lip approximately 2-3 cm above the adjacent slab that poses a tripping hazard for pedestrians. Debris and dirt accumulation along the crack indicates the displacement has persisted through multiple freeze-thaw cycles.

What we did for you

✓ We heard you, and saw what you saw 8:16:36
✓ Made sure no faces or licence plates travel with your photo 8:16:36
✓ Wrote the formal report in the city's own language, for you 8:16:36
✓ Matched your report to Ward 11, for you 8:16:36
✓ Delivered it to Toronto 311, the same minute 8:16:47
✓ Caught the city's reference number so you never have to chase it May 19
✓ And when the city says fixed, we check the record and bring the answer back here ongoing