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STO-Y5G3G4 · Ward 12 · Road Damage

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Our ref

STO-Y5G3G4

City ref

09317091

Track on 311 ↗

Extensive road surface damage and cracking

Damage like this spreads with every freeze and thaw, near Brown Jr Public School.

We heard you

Case built & sent · May 13, 6:53 AM

City & councillor received it

City of Toronto

The city responded

Ref #09317091 ↗ Transportation Services

✓

Fixed

Confirmed May 14

Fixed, confirmed by Toronto 311.

1 day after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 14, 12:00 AM

Closed, on the record

Fixed in 1 day.

St. Clair Avenue West in Toronto-St. Paul's is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

May 13 · reported

✓ Resolved May 14 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

1 day

report → fix

Toronto 311

confirmed by

Reported May 13 · resolved on May 14, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

St. Clair Avenue West, Toronto Toronto

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What's nearby

Brown Jr Public School

School · anchors this report's story

399m

The Linden School

School

411m

St Clair Ave West at Deer Park Cres East Side

Bus Stop

19m

St Clair Ave West at Deer Park Cres West Side

Bus Stop

80m

Amsterdam Square

Park

275m

This street's story: 10 city catch basins and 7 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

The road surface at the St. Clair Avenue West intersection shows extensive deterioration across approximately 30-40 feet, including multiple large cracks, missing asphalt sections, uneven pavement, and standing water pooling that indicates potential drainage failure. This creates hazards for pedestrians, cyclists, and vehicles, with the aging catch basin infrastructure (averaging 74 years old) suggesting underlying structural issues.

What we did for you

✓ We heard you, and saw what you saw 6:53:21
✓ Made sure no faces or licence plates travel with your photo 6:53:21
✓ Wrote the formal report in the city's own language, for you 6:53:21
✓ Matched your report to Ward 12, for you 6:53:21
✓ Delivered it to Toronto 311, the same minute 6:53:33
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 14