Solve Canada See the whole map →

Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

← Previous issue
Next issue →
report photo
STO-T6Z7C4 · Ward 24 · Bus Stop Issue

Our ref

STO-T6Z7C4

City ref

09300669

Track on 311 ↗

Bus shelter dirty, needs cleaning

We heard you
Case built & sent · May 10, 10:05 AM
City & councillor received it
City of Toronto
The city responded
Ref #09300669 ↗ Transportation Services
Fixed
Marked resolved May 11

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 11 and confirmed the work was done, 1 day after you reported it. That is the loop closed by the people who live here.

Marked resolved May 11, 8:03 AM

Closed, on the record

Fixed in 1 day.

Morningside Avenue in Scarborough-Guildwood is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Before photo May 10 · reported
Resolved May 11 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

1 day

report → fix

Reported May 10 · resolved on May 11, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard

Morningside Avenue, West Hill, Toronto Toronto

What's nearby

St Martin De Porres Catholic Elementary School

School

179m

West Hill Public School

School

456m

Morningside Ave at Lawrence Ave East

Bus Stop

1m

Lawrence Ave East at Morningside Ave

Bus Stop

41m

Deekshill Park

Park

441m
This street's story: The stop is the one part of a transit trip that stays put, so a broken shelter or bench is a problem for every rider on that route, every day.

The case we sent

Report details · AI-written, reviewed by the reporter

TTC bus shelter at Morningside Avenue has an open advertisement door and accumulated dirt and grime on interior panels, glass roof, and metal framing. The shelter requires cleaning and maintenance to restore the passenger waiting area.

Description · in the reporter's words

Bus shelter advertisement door is oepn

What we did for you
  • We heard you, and saw what you saw 10:05:21
  • Made sure no faces or licence plates travel with your photo 10:05:21
  • Wrote the formal report in the city's own language, for you 10:05:21
  • Matched your report to Ward 24, for you 10:05:21
  • Delivered it to Toronto 311, the same minute 10:05:31
  • Caught the city's reference number so you never have to chase it May 10
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 11

Your 15-second report became all of this before 10:06 the same morning.

The neighbourhood

Discussion · 0 comments

No comments yet. Log in to be the first.

← Back to Reports