← arrow key

← Previous issue

arrow key →

Next issue →

STO-F2J5Q6 · Ward 8 · Water Drainage

⋯

Our ref

STO-F2J5Q6

City ref

09238485

Track on 311 ↗

Damaged catch basin with cracked asphalt

This is why the street floods when it rains hard, steps from Havergal College Sr School.

We heard you

Case built & sent · Apr 30, 7:43 AM

City & councillor received it

City of Toronto

The city responded

Ref #09238485 ↗ Transportation Services

✓

Fixed

Marked resolved May 1

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done, 1 day after you reported it. That is the loop closed by the people who live here.

Marked resolved May 8, 9:08 AM

Closed, on the record

Fixed in 1 day.

Avenue Road in Eglinton-Lawrence is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 30 · reported

✓ Resolved May 1 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

1 day

report → fix

Reported April 30 · resolved on May 1, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 1-day standard

Avenue Road, Toronto Toronto

Google Maps Apple Maps

What's nearby

Havergal College Sr School

School · anchors this report's story

204m

Havergal Jr School

School

286m

Avenue Rd at Glenview Ave North Side

Bus Stop

39m

Avenue Rd at Otter Cres

Bus Stop

43m

Heart Park

Park

34m

This street's story: 16 city catch basins and 11 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

A cracked and deteriorated catch basin at the curb is causing fragmented pavement and settling around the drainage grate, creating a tripping hazard and reducing drainage function. The surrounding asphalt pavement is compromised and requires repair.

What we did for you

✓ We heard you, and saw what you saw 7:43:34
✓ Made sure no faces or licence plates travel with your photo 7:43:34
✓ Wrote the formal report in the city's own language, for you 7:43:34
✓ Matched your report to Ward 8, for you 7:43:34
✓ Delivered it to Toronto 311, the same minute 7:43:45
✓ Caught the city's reference number so you never have to chase it Apr 30
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 1