Exposed electrical box on utility pole

We heard you

Case built & sent · Apr 15, 10:30 PM

City & councillor received it

City of Toronto

The city responded

Ref #09146167 ↗ Transportation Services

135/10

Past the standard

City standard: 10 days

Day 135. 125 days past the city's own standard.

The city's published standard for Utility Pole is 10 days. Your councillor is the right escalation now.

Email Cllr. Ainslie

Checked against Toronto 311 on August 27, 2026: In Progress.

The city's estimated completion of April 17, 2026 has passed. We are following up.

2222 Ellesmere Road, Toronto Toronto

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What's nearby

Woburn Collegiate Institute

School

147m

St Thomas More Catholic Elementary School

School

152m

Ellesmere Rd at Dormington Dr West Side

Bus Stop

37m

Ellesmere Rd at Gander Dr East Side

Bus Stop

47m

Woburn Park - Scarborough

Park

431m

This street's story: Poles are shared, hydro and phone and cable hang on the same wood, so the owner of the problem is not always the owner of the pole.

The case we sent

Report details · AI-written, reviewed by the reporter

An electrical box mounted on a utility pole at ground level has an open or exposed panel with visible mounting bolts, creating a high-voltage electrical hazard and tripping risk for pedestrians and cyclists in this high-traffic area. The exposed panel requires immediate securing or enclosure to prevent accidental contact with energized components.

Description · in the reporter's words

Traffic light electrical box is exposed and needs to be properly secured because there is a high voltage electrical hazard very dangerous

What we did for you

✓ We heard you, and saw what you saw 10:30:21
✓ Made sure no faces or licence plates travel with your photo 10:30:21
✓ Wrote the formal report in the city's own language, for you 10:30:21
✓ Matched your report to Ward 24, for you 10:30:21
✓ Delivered it to Toronto 311, the same minute 10:32:05
✓ Caught the city's reference number so you never have to chase it Apr 16
✓ And when the city says fixed, we check the record and bring the answer back here ongoing