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STO-Q4H1T1 · Ward 13 · Sidewalk Damage

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Our ref

STO-Q4H1T1

City ref

09129541

Track on 311 ↗

Severely broken sidewalk slabs

This is the kind of break that catches a toe or a stroller wheel, steps from Monsignor Fraser College - Isabella North.

We heard you

Case built & sent · Apr 13, 4:39 PM

City & councillor received it

City of Toronto

The city responded

Ref #09129541 ↗ Transportation Services

✓

Fixed

Confirmed Apr 21

Fixed, confirmed by Toronto 311.

8 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 21, 12:00 AM

Closed, on the record

Fixed in 8 days.

Sherbourne Street in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 13 · reported

✓ Resolved Apr 21 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

8 days

report → fix

Toronto 311

confirmed by

Reported April 13 · resolved on April 21, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

612 Sherbourne Street, Toronto Toronto

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What's nearby

Monsignor Fraser College - Isabella North

School · anchors this report's story

217m

Monsignor Fraser College - Isabella Campus

School

276m

Sherbourne St at Bloor St East - Sherbourne Station

Bus Stop

10m

Sherbourne St at Bloor St East South Side - Sherbourne Station

Bus Stop

26m

St. James Town West Park

Park

190m

This street's story: 5 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

Multiple concrete sidewalk slabs are severely cracked and broken with sharp jagged edges and uneven displacement, creating tripping and falling hazards. The damage shows structural concrete failure rather than surface wear, with raised edges that could catch pedestrians' feet. There are two active road restrictions nearby in the area.

Description · in the reporter's words

Broken sidewalk. Tripping hazard

What we did for you

✓ We heard you, and saw what you saw 4:39:26
✓ Made sure no faces or licence plates travel with your photo 4:39:26
✓ Wrote the formal report in the city's own language, for you 4:39:26
✓ Matched your report to Ward 13, for you 4:39:26
✓ Delivered it to Toronto 311, the same minute 4:39:44
✓ Caught the city's reference number so you never have to chase it Apr 14
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 21