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STO-S4E7V5 · Ward 23 · Water Drainage · 2 people reported this

Our ref

STO-S4E7V5

Blocked storm drain with debris

This is why the street floods when it rains hard, steps from Berner Trail Jr Public School.

We heard you
Case built & sent · Mar 31, 6:34 PM
City & councillor received it
City of Toronto
The city responded
Not yet
149d
Silent
Day 149 · City standard: 1 days

Silent. No response from Toronto 311 in 149 days.

Your report was delivered on Mar 31. Most reports get a response within days; this one has passed that window. This page keeps checking, and keeps count.

5 Osterhout Place, Toronto Toronto

What's nearby

Berner Trail Park

Park

300m

Berner Trail Jr Public School

School · anchors this report's story

217m

Neilson Rd at Berner Trail

Bus Stop

173m
This street's story: 12 city catch basins and 12 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Organic debris including branches, leaves, mulch, and woody material is piled against the curb and blocking the catch basin opening at this location, preventing water from entering the drainage system. During rainfall, water will pool in this area due to the blockage. The accumulated material is visible as dark, compacted matter mounded against the curb line.

Description · in the reporter's words

Blocked water drainage

What we did for you
  • We heard you, and saw what you saw 6:34:18
  • Made sure no faces or licence plates travel with your photo 6:34:18
  • Wrote the formal report in the city's own language, for you 6:34:18
  • Matched your report to Ward 23, for you 6:34:18
  • Delivered it to Toronto 311, the same minute 6:34:36
  • And when the city says fixed, we check the record and bring the answer back here ongoing

Your 15-second report became all of this before 6:35 the same evening.

The neighbourhood

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1 neighbour confirmed since Apr 4

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