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STO-E2Z2B6 · Ward 13 · Road Damage

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Our ref

STO-E2Z2B6

City ref

09754391

Track on 311 ↗

Road Damage at 501 Yonge Street

Damage like this spreads with every freeze and thaw, steps from The Ymca Academy Secondary School.

We heard you

Case built & sent · Jul 10, 10:52 PM

City & councillor received it

City of Toronto + Cllr. Moise

The city responded

Ref #09754391 ↗ Transportation Services

✓

Fixed

Confirmed Jul 18

Fixed, confirmed by Toronto 311.

8 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Jul 18, 12:00 AM

Closed, on the record

Fixed in 8 days.

Yonge Street in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Jul 10 · reported

✓ Resolved Jul 18 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

8 days

report → fix

Toronto 311

confirmed by

Reported July 10 · resolved on July 18, 2026 · Confirmed complete by Toronto 311 · July 27, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

501 Yonge Street, Church-Wellesley, Toronto Toronto

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What's nearby

The Ymca Academy Secondary School

School · anchors this report's story

110m

National Ballet School - Maison Staines House & Salle Currie Hall

School

341m

Yonge St at Grosvenor St

Bus Stop

90m

Yonge St at Alexander St

Bus Stop

118m

Alexander Street Parkette

Park

77m

This street's story: 16 city catch basins and 13 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Concrete sidewalk at 501 Yonge Street has multiple cracks radiating from a utility access cover with significant heaving and settlement around it, creating an uneven surface that poses a tripping hazard to pedestrians.

What we did for you

✓ We heard you, and saw what you saw 10:52:11
✓ Made sure no faces or licence plates travel with your photo 10:52:11
✓ Wrote the formal report in the city's own language, for you 10:52:11
✓ Found your ward and put your councillor on the record, for you 10:52:11
✓ Delivered it to Toronto 311, the same minute 10:53:24
✓ Caught the city's reference number so you never have to chase it Jul 18
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jul 18