← arrow key

← Previous issue

arrow key →

Next issue →

STO-M5T5R1 · Ward 10 · Pothole

⋯

Our ref

STO-M5T5R1

City ref

09533994

Track on 311 ↗

Pothole at Portland Street

This is the kind of hole that bends rims and throws cyclists off line, steps from Alpha Alternative & Oasis Alternative.

We heard you

Case built & sent · Jun 9, 10:24 PM

City & councillor received it

City of Toronto + Cllr. Malik

The city responded

Ref #09533994 ↗ Transportation Services

✓

Fixed

Confirmed Jun 15

Fixed, confirmed by Toronto 311.

6 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Jun 15, 12:00 AM

Closed, on the record

Fixed in 6 days.

Portland Street in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Jun 9 · reported

✓ Resolved Jun 15 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

6 days

report → fix

Toronto 311

confirmed by

Reported June 9 · resolved on June 15, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

Portland Street Toronto

Google Maps Apple Maps

What's nearby

Alpha Alternative & Oasis Alternative

School · anchors this report's story

187m

St Mary Catholic Elementary School

School

333m

King St West at Portland St

Bus Stop

121m

King St West at Portland St East Side

Bus Stop

145m

Portland Street Parkette

Park

116m

This street's story: 11 city catch basins and 11 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Extensive cracking and structural deterioration of the asphalt at an intersection with a marked cycling area on Portland Street shows radiating fissures across the road width, creating a hazard to cyclists, pedestrians, and vehicles; an orange traffic cone marks the damage, which indicates potential sinkhole formation.

Description · in the reporter's words

TwTwo large potholes and centre of Portland cycle track In front of petty cash. Very large dangerous has Pylon in it

What we did for you

✓ We heard you, and saw what you saw 10:24:41
✓ Made sure no faces or licence plates travel with your photo 10:24:41
✓ Wrote the formal report in the city's own language, for you 10:24:41
✓ Found your ward and put your councillor on the record, for you 10:24:41
✓ Delivered it to Toronto 311, the same minute 10:24:54
✓ Caught the city's reference number so you never have to chase it Jun 11
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jun 15