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STO-W7Z3C6 · Ward 10 · Utility Pole
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Our ref

STO-W7Z3C6

City ref

09395680

Track on 311 ↗

Fallen guardrail in underpass

We heard you
Case built & sent · May 23, 6:47 PM
City & councillor received it
City of Toronto
The city responded
Ref #09395680 ↗ Transportation Services
✓
Fixed
Confirmed May 28

Fixed, confirmed by Toronto 311.

5 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 28, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 5 days.

Gardiner Expressway in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo May 23 · reported
✓ Resolved May 28 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

5 days

report → fix

Toronto 311

confirmed by

Reported May 23 · resolved on May 28, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 10-day standard · checked against the city's records, not taken on faith

Gardiner Expressway, Fort York-Liberty Village, Toronto Toronto

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What's nearby

Dufferin Gate Loop

Bus Stop

105m

Dufferin St at Springhurst Ave

Bus Stop

156m

Marilyn Bell Park

Park

435m

Spencer - Cowan Parkette

Park

475m
This street's story: Poles are shared, hydro and phone and cable hang on the same wood, so the owner of the problem is not always the owner of the pole.

The case we sent

Report details · AI-written, reviewed by the reporter

A metal guardrail is displaced across the left shoulder of the Gardiner Expressway underpass, blocking vehicle access and creating a collision hazard. The reporter also noted a broken light in the area that poses a risk of falling debris.

Description · in the reporter's words

A LIGHT IS BROKEN ON THE HIGHWAY AROUND THIS AREA (unable to take a picture in time)

DANGEROUS, CAN FALL AND DAMAGE A CAR

What we did for you
  • ✓ We heard you, and saw what you saw 6:47:50
  • ✓ Made sure no faces or licence plates travel with your photo 6:47:50
  • ✓ Wrote the formal report in the city's own language, for you 6:47:50
  • ✓ Matched your report to Ward 10, for you 6:47:50
  • ✓ Delivered it to Toronto 311, the same minute 6:48:02
  • ✓ Caught the city's reference number so you never have to chase it May 25
  • ✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 28

Your 15-second report became all of this before 6:49 the same evening.

The neighbourhood

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