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STO-Q3C9D3 · Ward 13 · Tree Issue

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Our ref

STO-Q3C9D3

City ref

09237848

Track on 311 ↗

Displaced pavers at tree base

A damaged limb over a sidewalk is a when, not an if, near Keystone International Schools.

We heard you

Case built & sent · Apr 29, 7:35 PM

City & councillor received it

City of Toronto

The city responded

Ref #09237848 ↗ Transportation Services

✓

Fixed

Confirmed Jun 19

Fixed, confirmed by Toronto 311.

51 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Jun 19, 12:00 AM

Closed, on the record

Fixed in 51 days.

Toronto in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 29 · reported

✓ Resolved Jun 19 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

51 days

report → fix

Toronto 311

confirmed by

Reported April 29 · resolved on June 19, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

Toronto Toronto

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What's nearby

Berczy Park

Park

42m

Keystone International Schools

School · anchors this report's story

317m

Yonge St at Front St East North Side

Bus Stop

127m

This street's story: 50 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

Scattered brick pavers are displaced around a tree base on the sidewalk, creating an uneven surface and trip hazard. Soil and debris surround the tree trunk, which is enclosed by a blue metal guard.

Description · in the reporter's words

Bricks scattered around treebase

What we did for you

✓ We heard you, and saw what you saw 7:35:49
✓ Made sure no faces or licence plates travel with your photo 7:35:49
✓ Wrote the formal report in the city's own language, for you 7:35:49
✓ Matched your report to Ward 13, for you 7:35:49
✓ Delivered it to Toronto 311, the same minute 7:36:15
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jun 19