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STO-G3N6X3 · Ward 10 · Sidewalk Damage

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Our ref

STO-G3N6X3

City ref

09216325

Track on 311 ↗

Sidewalk heaved by tree roots

This is the kind of break that catches a toe or a stroller wheel, steps from Niagara Street Jr Public School.

We heard you

Case built & sent · Apr 26, 8:20 PM

City & councillor received it

City of Toronto

The city responded

Ref #09216325 ↗ Transportation Services

✓

Fixed

Confirmed May 3

Fixed, confirmed by Toronto 311.

7 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 3, 12:00 AM

Closed, on the record

Fixed in 7 days.

Wellington Street West in Spadina-Fort York is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 26 · reported

✓ Resolved May 3 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

7 days

report → fix

Toronto 311

confirmed by

Reported April 26 · resolved on May 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

680 Wellington Street West, West Queen West, Toronto Toronto

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What's nearby

Niagara Street Jr Public School

School · anchors this report's story

259m

Discovering Minds Montessori School

School

481m

King St West at Niagara St

Bus Stop

128m

King St West at Niagara St

Bus Stop

141m

Stanley Park South - Toronto

Park

146m

This street's story: 50 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

Large tree roots have displaced and cracked the sidewalk across roughly 2-3 meters, creating an upward buckle with exposed soil and roots that poses a trip hazard. Mud accumulates in the area due to a drainage issue, and the reporter notes the sidewalk should be reconstructed at a higher elevation to address both the root damage and water pooling.

Description · in the reporter's words

Mud consistently accumulates in this area due to a drainage issue. The sidewalk need to be redone at a higher elevation.

What we did for you

✓ We heard you, and saw what you saw 8:20:35
✓ Made sure no faces or licence plates travel with your photo 8:20:35
✓ Wrote the formal report in the city's own language, for you 8:20:35
✓ Matched your report to Ward 10, for you 8:20:35
✓ Delivered it to Toronto 311, the same minute 8:20:47
✓ Caught the city's reference number so you never have to chase it Apr 27
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 3