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STO-H2Q5X2 · Ward 13 · Tree Issue

Our ref

STO-H2Q5X2

City ref

09215822

Track on 311 ↗

Damaged utility box on sidewalk

A damaged limb over a sidewalk is a when, not an if, at Victoria Street Linc.

We heard you
Case built & sent · Apr 26, 10:21 AM
City & councillor received it
City of Toronto
The city responded
Ref #09215822 ↗ Parks, Forestry & Recreation
109/3
Past the standard
City standard: 3 days

Day 109. 106 days past the city's own standard.

The city's published standard for Tree Issue is 3 days. Your councillor is the right escalation now.

Checked against Toronto 311 on August 12, 2026: New.

12 Lombard Street, Toronto Toronto

What's nearby

Victoria Street Linc

School · anchors this report's story

60m

Keystone International Schools

School

116m

Yonge St at Richmond St East

Bus Stop

147m

Yonge St at Richmond St West

Bus Stop

172m

Courthouse Square Park

Park

161m
This street's story: 31 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

A rusted metal utility enclosure box is obstructing the sidewalk at this location, with visible corrosion on its exterior and a dead tree growing from its base. The obstruction creates a tripping hazard for pedestrians, and the deteriorating metal surface poses a potential contact hazard on this busy downtown sidewalk.

Description · in the reporter's words

Dead tree

What we did for you
  • We heard you, and saw what you saw 10:21:45
  • Made sure no faces or licence plates travel with your photo 10:21:45
  • Wrote the formal report in the city's own language, for you 10:21:45
  • Matched your report to Ward 13, for you 10:21:45
  • Delivered it to Toronto 311, the same minute 10:21:58
  • Caught the city's reference number so you never have to chase it Apr 27
  • And when the city says fixed, we check the record and bring the answer back here ongoing

Your 15-second report became all of this before 10:22 the same morning.

The neighbourhood

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