Solve Canada See the whole map →

Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

← Previous issue
Next issue →
report photo
STO-S4P3E1 · Ward 10 · Water Drainage

Our ref

STO-S4P3E1

City ref

09153735

Track on 311 ↗

Standing water at bus stop

This is why the street floods when it rains hard, near Discovering Minds Montessori School.

We heard you
Case built & sent · Apr 17, 8:32 AM
City & councillor received it
City of Toronto
The city responded
Ref #09153735 ↗ Transportation Services
119/1
Past the standard
City standard: 1 days

Day 119. 118 days past the city's own standard.

The city's published standard for Water Drainage is 1 days. Your councillor is the right escalation now.

Checked against Toronto 311 on August 13, 2026: In Progress.

The city's estimated completion of April 20, 2026 has passed. We are following up.

1030 King Street West, West Queen West, Toronto Toronto

What's nearby

Joseph Workman Park

Park

154m

Discovering Minds Montessori School

School · anchors this report's story

488m

King St West at Shaw St

Bus Stop

28m
This street's story: 16 city catch basins and 12 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooling on the concrete pad in front of the TTC bus shelter at 1030 King Street West, indicating a blocked or inadequate storm drain. The accumulation creates a hazard for pedestrians accessing the bus stop, particularly for users with mobility challenges or wheelchairs. Nearby catch basins average 91 years old, suggesting potential drainage system failure in this area.

What we did for you
  • We heard you, and saw what you saw 8:32:52
  • Made sure no faces or licence plates travel with your photo 8:32:52
  • Wrote the formal report in the city's own language, for you 8:32:52
  • Matched your report to Ward 10, for you 8:32:52
  • Delivered it to Toronto 311, the same minute 8:33:28
  • Caught the city's reference number so you never have to chase it Apr 17
  • And when the city says fixed, we check the record and bring the answer back here ongoing

Your 15-second report became all of this before 8:34 the same morning.

The neighbourhood

Seen it? Tell your neighbours · your update holds the city to its word

Sign in to report what you see on the ground.

Discussion · 1 comment

pike_muskoka 4 months ago

Missing glass pane on the bus shelter

← Back to Reports