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STO-V9G5K4 · Ward 15 · Road Damage

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Our ref

STO-V9G5K4

City ref

09153604

Track on 311 ↗

Road surface deterioration Eglinton

Damage like this spreads with every freeze and thaw, steps from Northlea Elementary & Mdl School.

We heard you

Case built & sent · Apr 17, 7:55 AM

City & councillor received it

City of Toronto

The city responded

Ref #09153604 ↗ Transportation Services

✓

Fixed

Confirmed Apr 22

Fixed, confirmed by Toronto 311.

5 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 22, 12:00 AM

Closed, on the record

Fixed in 5 days.

Sutherland Drive in Don Valley West is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 17 · reported

✓ Resolved Apr 22 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

5 days

report → fix

Toronto 311

confirmed by

Reported April 17 · resolved on April 22, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard · checked against the city's records, not taken on faith

419 Sutherland Drive, Toronto Toronto

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What's nearby

Northlea Elementary & Mdl School

School · anchors this report's story

238m

Children's Garden Junior School

School

454m

Eglinton Ave East at Sutherland Dr

Bus Stop

18m

Eglinton Ave East at Sutherland Dr

Bus Stop

36m

Howard Talbot Park

Park

607m

This street's story: 8 city catch basins and 4 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

Extensive asphalt cracking and deterioration covers the street surface at 419 Sutherland Drive, creating uneven pavement with multiple spreading cracks. The damaged road poses a tripping hazard and will accelerate further deterioration if left unrepaired.

What we did for you

✓ We heard you, and saw what you saw 7:55:03
✓ Made sure no faces or licence plates travel with your photo 7:55:03
✓ Wrote the formal report in the city's own language, for you 7:55:03
✓ Matched your report to Ward 15, for you 7:55:03
✓ Delivered it to Toronto 311, the same minute 7:55:27
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 22