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STO-L6B9Z2 · Ward 13 · Water Drainage

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Our ref

STO-L6B9Z2

City ref

09146200

Track on 311 ↗

Flooded parking garage entrance

This is why the street floods when it rains hard, at Keystone International Schools.

We heard you

Case built & sent · Apr 15, 10:54 PM

City & councillor received it

City of Toronto

The city responded

Ref #09146200 ↗ Transportation Services

✓

Fixed

Confirmed May 7

Fixed, confirmed by Toronto 311.

22 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 7, 12:00 AM

Closed, on the record

Fixed in 22 days.

Adelaide Street East in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 15 · reported

✓ Resolved May 7 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

22 days

report → fix

Toronto 311

confirmed by

Reported April 15 · resolved on May 7, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

60 Adelaide Street East, Toronto Toronto

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What's nearby

Keystone International Schools

School · anchors this report's story

82m

Victoria Street Linc

School

144m

Church St at Richmond St East

Bus Stop

148m

King St East at Church St West Side

Bus Stop

180m

Courthouse Square Park

Park

100m

This street's story: 17 city catch basins and 6 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water several inches deep is pooled across the underground parking garage entrance at street level, creating tripping and slip hazards for pedestrians and cyclists, as well as potential vehicle damage. Two nearby catch basins and a sewer manhole suggest the storm drain system is blocked or failing to drain properly. Yellow safety barriers are currently in place around the flooded entrance.

What we did for you

✓ We heard you, and saw what you saw 10:54:06
✓ Made sure no faces or licence plates travel with your photo 10:54:06
✓ Wrote the formal report in the city's own language, for you 10:54:06
✓ Matched your report to Ward 13, for you 10:54:06
✓ Delivered it to Toronto 311, the same minute 10:54:28
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 7