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STO-K9P6U2 · Ward 13 · Water Drainage

Our ref

STO-K9P6U2

City ref

09145761

Track on 311 ↗

Standing water in bike lane

This is why the street floods when it rains hard, steps from The Ymca Academy Secondary School.

We heard you
Case built & sent · Apr 15, 8:01 PM
City & councillor received it
City of Toronto
The city responded
Ref #09145761 ↗ Transportation Services
Fixed
Confirmed Apr 29

Fixed, confirmed by Toronto 311.

14 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 29, 12:00 AM

Sign in to tell your neighbours what you see on the ground.

Closed, on the record

Fixed in 14 days.

Wellesley Street West in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Before photo Apr 15 · reported
Resolved Apr 29 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

14 days

report → fix

Toronto 311

confirmed by

Reported April 15 · resolved on April 29, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

17 Wellesley Street West, Toronto Toronto

What's nearby

The Ymca Academy Secondary School

School · anchors this report's story

132m

St Joseph's College School

School

263m

Wellesley St West At Yonge St West Side

Bus Stop

58m

Wellesley St West at Yonge St

Bus Stop

68m

Dr. Lillian Mcgregor Park

Park

63m
This street's story: 15 city catch basins and 9 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooling across the road and bike lane at this location, with multiple catch basins in the area failing to clear water during and after rainfall. The pooling creates hazards for cyclists by obscuring obstacles and for pedestrians due to slipping risk and splash from vehicles. The catch basins serving this area average 133 years old and are not effectively draining the accumulated water.

Description · in the reporter's words

Water in bike lane not draining

What we did for you
  • We heard you, and saw what you saw 8:01:04
  • Made sure no faces or licence plates travel with your photo 8:01:04
  • Wrote the formal report in the city's own language, for you 8:01:04
  • Matched your report to Ward 13, for you 8:01:04
  • Delivered it to Toronto 311, the same minute 8:01:27
  • Caught the city's reference number so you never have to chase it Apr 16
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 29

Your 15-second report became all of this before 8:02 the same evening.

The neighbourhood

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